How to submit a Grievance

Created by Humanlot ., Modified on Tue, 2 Dec at 3:47 PM by Humanlot .

A grievance is a formal concern, complaint, or suggestion raised by an employee regarding workplace conditions, policies, treatment, etc.

What is Grievance?

A grievance is a formal concern, complaint, or suggestion raised by an employee regarding workplace conditions, policies, treatment, or practices. Grievances can range from minor issues like workplace facilities to serious concerns about discrimination, harassment, safety violations, or unfair treatment. The grievance process provides employees with a structured channel to voice their concerns while giving management an opportunity to address issues before they escalate.

Types of grievances:

Policy violations
Working conditions
Interpersonal conflicts
Compensation disputes
Safety concerns
Discrimination claims
Workload issues
Suggestions for improvement

How employees can submit a Grievance in Humanlot

Step 1: Head to the module People > Grievance

Step 2: Choose the type of Grievance from Drop down & fill in the details

Step 3: If the employee wants to submit an anonymous grievance, make sure to toggle on the "share anonymously" button

How HR or admin can view a Grievance submission

Step 1: Head to the module Company > Grievance

Step 2: Select the grievance you want to attend to

Step 3: Click the 3 dots on the right to "view" or either "manage activity"

Step 3: Update the status of the case by clicking "manage activity" button

Step 4: You can also attach any images or PDF using the "manage activity" button for the case

Step 5: In case a case reopens, you can reopen it using the "manage activity" button